Meet Nicole, one of our Customer Service Representatives! Nicole has worked in the customer service industry for years and enjoys interacting with customers and working with her team! She is responsible for getting as much information about what you are experiencing to make sure we send the right Specialist out to meet you.
Nicole enjoys going to the beach in the summer and snowboarding in the winter. She also loves spending time with her family!
Check out this amazing roof replacement in Franklin, NJ! With help from our Klaus Roofing team and Specialist, Jeff Nero, we were able to remove the old, leaky roof and replace it. Klaus Roofing Systems by Quality 1st offers the best products and installation practices in the industry! Our goal is to provide you with a full replacement that will protect your home and your investment.
Check out this roof replacement job our Klaus Roofing team completed in Linden, NJ! A few weeks ago this Linden, NJ homeowner called in and spoke with Nicole from our customer care team. Nicole scheduled an appointment to have Specialist, Jeff Nero, out to provide a thorough inspection and pricing on a new roof system to protect their home. They wanted a company that would show up on time, communicate throughout the project and protect the area around the home during the process. Klaus Roofing Systems By Quality 1st delivered all that and more!
After living in their home for over fifteen years, a Newark, NJ couple decided that it was time to replace their roof. They contacted Klaus Roofing Systems by Quality 1st, to inquire about a quote and spoke with our customer service representative, Nicole, who provided them with an appointment date and time with our specialist Jeff Nero.
After fully inspecting the roof, Jeff noticed that the shingles were torn and worn from over the years, there were signs of past water entry in the attic and a few shingles actually missing on the far back side facing the backyard. He worked with the homeowners to help them select a new shingle color and provided them with an install date.
Our crew arrived on time and first laid a large tarp down to safely remove loose branches and plants from the roof and gutters. Next, the old and rotting plywood was replaced with CDX plywood. After, our crew then placed our Ice and Water Protector that prevents leaks in the events of ice and snow storms, and used plywood seam tape to secure the protector. Finally, our crew installed the new shingles and did a final clean up before completing the job.
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